RESERVATIONS

• Please telephone for immediate advice on availability, latest rates or any special requirements that you may have.
• E-mail enquiries will be answered within 24 hours.
• To secure a reservation, credit/debit card details will be required.
• (Please email us to check availability before submitting your card details)

CHECK-IN

• Unless by prior arrangement:
• Earliest check-in or luggage drop from 4.00pm.
• Latest check-in 11.00pm.
   

CHECK-OUT

• Latest check-out at 10.00am on day of departure  (it may be possible to leave luggage for later collection, please enquire)

METHODS OF PAYMENT

• We accept GBP,  Sterling Travellers Cheques and most credit and debit cards.   
• Visa, MasterCard, Maestro, Solo, Switch, Visa Debit, Electron
• (we do not accept American Express)

CANCELLATION POLICY

• Reservations must be cancelled a minimum of 72 hours prior to your arrival date.
  In the event of a 'late cancellation' or 'no show' your card will be charged the full rate of your first nights reservation.
• Cancellations made at any time, will incur a 10GBP administration fee.
• Please note that with 'late cancellations' we will endeavour to re-book the room in which case your card will not be charged, other than the 10GBP administration fee.

NON-SMOKING POLICY

• Dover's Restover is a totally non-smoking establishment.
• If you choose to disregard our strict non-smoking policy and smoke on the premises, your credit/debit card will be subject to a £50.00 penalty charge and you will be asked to leave the premises immediately.
• You are respectfully reminded that it is against the law to smoke in public places.

PARKING

• Off street and long term available, please enquire at time of reservation  for availability.

FOR YOUR SAFETY

• We hold a current fire certificate, with alarm system and smoke alarms

HEAVY LUGGAGE

• For one night restovers we recommend an overnight bag, as we are happy to hold very heavy luggage for you on the ground floor.

WE REGRET

• Pets cannot be accommodated.